Payment
We accept Visa, Mastercard, Maestro, Switch, paypal. google pay, pay with link via Stripes Payment checkout. We use the most secure form of online payment system by Stripes merchant services and all credit card data is encrypted using secure sockets layer (SSL).
We employ MasterCard secure code and verified by visa to ensure that your credit card will not be used by unauthorised people and can only be used by the user, which prevents fraud.
When paying by card over the internet we NEVER see any of your card details.
We do not keep any credit card details whether you order over the internet or by phone.
However, if you still feel that you would prefer not to use your credit card online we have a pay by cheque service in which you complete the order online as normal and when you come to the Checkout simply click on the "pay be cheque" option.
You will automatically be sent a receipt detailing your order and an address where to send your cheque, please note cheques take up to 5 days clear, and we will not dispatch your order until they have done so.
When we dispatch your order you will receive an e-mail with a dispatch receipt, and expected delivery times. If your order has been dispatched via DHL you will also have a tracking number which allows you to track the progress of your goods.
All custom items are non-returnable unless the customer feels that there is a quality issue or that the item doesn’t match the customer’s specific order.
Please contact us immediately to discuss any issues as we cannot be held responsible for items manufactured to an exact match of the customer’s specific instructions.